Upgrade to Premium

Terms and Condition

Welcome to Gateway Stream Media!


Introduction

Thank you for using the Gateway Stream Media platform and the products, services and features we make available to you as part of the platform (collectively, the “Service”).

Our Service

The Service allows artists to discover, and share videos and other content with the internet world, providing a forum for people to connect, inform, and inspire others across the globe, and acts as a distribution platform for original content creators and advertisers, both large and small. We provide lots of information about our products and how to use them in our Help Centre.


Your Service Provider

The entity providing the Service is in Zimbabwe, a subsidiary to Rainbow Tourism Group, located at 1 Pennefather Ave (referred to as “Gateway Stream Media”, “we”, “us”, or “our”).  References to Gateway Stream Media’s “Affiliates” in these terms means the other companies within the Alphabet Inc. corporate group.


Applicable Terms

Your use of the Service is subject to these terms, the Gateway Stream Media Community Guidelines and the Policy, Safety and Copyright Policies (together, the "Agreement"). Your Agreement with us will also include the Advertising on Gateway Stream Media Policies if you provide advertising or sponsorships to the Service or incorporate paid promotions in your Content. Please read this Agreement carefully and make sure you understand it. If you do not understand the Agreement, or do not accept any part of it, then you may not use the Service.


Who may use the Service?


Age Requirements

You may use the Service if you are at least 13 years old; however, children of all ages may use the Gateway Stream Media Services (where available).


Permission by Parent or Guardian

If you are under 18, you must have your parent or legal guardian’s permission to use the Service. Please have them read this Agreement with you.
If you are a parent or legal guardian of a user under the age of 18, by allowing your child to use the Service, you are subject to the terms of this Agreement and responsible for your child’s activity on the Service. You can find tools and resources to help you manage your family’s experience on Gateway Stream Media (including how to enable a child under the age of 13 to use the Service).


Businesses

If you are using the Service on behalf of a company or organisation, you confirm to us that you have authority to act on behalf of that entity, and that entity accepts this Agreement.

Your Use of the Service


Content on the Service

The content on the Service includes videos, audio (for example music and other sounds), graphics, photos, text (such as comments and scripts), branding (including trade names, trademarks, service marks, or logos), interactive features, software, metrics, and other materials (collectively, "Content”). Content may be provided to the Service and distributed by our users and Gateway Stream Media is a provider of hosting services for such Content. Content is the responsibility of the person or entity that provides it to the Service. If you see any Content, you believe does not comply with these terms, such as by violating the Community Guidelines or the law, you can report it to us.

Google Accounts and Gateway Stream Media Channels

You can use parts of the Service, such as browsing and searching for Content, without having to login. However, you do need to be logged in to use some features. With a artist or user account, you may be able to watch, like media content, follow channels, share your own content, and more.
Creating a Gateway Stream Media artist account will give you access to additional features and functions, such as upload of videos, creating playlists etc.
To protect your account, keep your password confidential. You should not reuse your account password on third-party applications.


Your Information

Our Privacy Policy explains how we treat your personal data and protect your privacy when you use the Service.
We will process any audio or audio-visual content uploaded by you to the Service in accordance with the Gateway Stream Media Data Processing Terms, except in cases where you uploaded such content for personal purposes or household activities.


Permissions and Restrictions

You may access and use the Service as made available to you, as long as you comply with this Agreement and the law. You may view or listen to Content for your personal, non-commercial use. You may also show Gateway Stream Media videos through the embeddable Gateway Stream Media player.


The following restrictions apply to your use of the Service. You are not allowed to:

  1. access, reproduce, download, distribute, transmit, broadcast, display, sell, license, alter, modify or otherwise use any part of the Service or any Content except: (a) as specifically permitted by the Service;  (b) with prior written permission from Gateway Stream Media and, if applicable, the respective rights holders; or (c) as permitted by applicable law;
  2. circumvent, disable, fraudulently engage, or otherwise interfere with the Service (or attempt to do any of these things), including security-related features or features that: (a) prevent or restrict the copying or other use of Content; or (b) limit the use of the Service or Content;
  3. access the Service using any automated means (such as robots, botnets or scrapers) except: (a) in the case of public search engines, in accordance with Gateway Stream Media’s robots.txt file; (b) with Gateway Stream Media’s prior written permission; or (c) as permitted by applicable law;
  4. collect or use any information that might identify a person (for example, harvesting usernames or faces), unless permitted by that person or allowed under section 3 above;
  5. use the Service to distribute unsolicited promotional or commercial content or other unwanted or mass solicitations (spam);
  6. cause or encourage any inaccurate measurements of genuine user engagement with the Service, including by paying people or providing them with incentives to increase a video’s views, likes, or dislikes, or to increase a channel’s subscribers, or otherwise manipulate metrics;
  7. misuse any reporting, flagging, complaint, dispute, or appeals process, including by making groundless, vexatious, or frivolous submissions;
  8. run contests on or through the Service that do not comply with Gateway Stream Media’s contest policies and guidelines.
  9. use the Service to view or listen to Content other than for personal, non-commercial use (for example, you may not publicly screen videos or stream music from the Service); or
  10. use the Service to: (a) sell any advertising, sponsorships, or promotions placed on, around, or within the Service or Content, other than those allowed in the Advertising on Gateway Stream Media policies (such as compliant product placements); or (b) sell advertising, sponsorships, or promotions on any page of any website or application that only contains Content from the Service or where Content from the Service is the primary basis for such sales (for example, selling ads on a webpage where Gateway Stream Media videos are the only content of value).


Reservation

Any right not expressly granted to you in this Agreement remains the right of Gateway Stream Media or the respective rights holders. This means, for example, that using the Service does not give you ownership of any intellectual property rights in the Content you access (including any branding used on or displayed in the Service).


Develop, Improve and Update the Service

Gateway Stream Media is constantly changing and improving the Service. As part of this continual evolution, we may make modifications or changes (to all or part of the Service) such as adding or removing features and functionalities, offering new digital content or services or discontinuing old ones. We may also need to alter or discontinue the Service, or any part of it, in order to make performance or security improvements, make changes to comply with law, or prevent illegal activities on or abuse of our systems. These changes may affect all users, content creators or even an individual user. When the Service requires or includes downloadable software (such as the Gateway Stream Media application), that software may update automatically on your device once a new version or feature is available, subject to your device settings. If we make material changes that negatively impact your use of the Service or if we stop offering any part of the Service, we’ll provide you with reasonable advance notice, except in urgent situations such as preventing abuse, responding to legal requirements, or addressing security and operability issues.


Subscriptions Terms

Gateway Stream Media application allows the user to access content on the application for free or you can subscribe to our monthly subscription package where you will access content for free and the subscription is not automatically renewed each month. The user will have to manually subscribe to the platform monthly and a reminder is sent to the user 7 days prior to the subscription expiry date.

Failure to pay the monthly subscription manually will result in your account being placed under freemium user from a premium user.

Renewal is not automatic; therefore, users need to manually subscribe and make payment so that they have unlimited access to premium content on the app and platform free of advertising content while playing or watching content on the app or platform.


What do you get when you subscribe?

As the client, once you subscribe, you have unlimited access to all music and video content on the app and website free of advertising content within or during the playing of audio or video content.

Legal: Intellectual Property – General

All content, screenshots and artwork or cover artwork displayed on the application or website belongs to the content creator or artist and Gateway Stream Media has been granted permission to make use of the material, content, or artwork as per signed agreement between Gateway Stream Media and the artists. Every artists or content creator who signs up on the platform, completes a signed agreement giving Gateway Stream permission to display and make use of the content, audio, pictures and cover artwork of the artist/content creator’s work.


 
Your Content and Conduct


Uploading Content

If you have a Gateway Stream Media content creator account, you may be able to upload Content to the Service. You may use your Content to promote your business or artistic enterprise. If you choose to upload Content, you must not submit to the Service any Content that does not comply with this Agreement or the law. For example, the Content you submit must not include third-party intellectual property (such as copyrighted material) unless you have permission from that party or are otherwise legally entitled to do so. You are legally responsible for the Content you submit to the Service. We may use automated systems that analyze your Content to help detect infringement and abuse, such as spam, malware, and illegal content.


Rights you Grant

You retain all of your ownership rights in your Content. In short, what belongs to you stays yours. However, we do require you to grant certain rights to Gateway Stream Media and other users of the Service, as described below.


Licence to Gateway Stream Media

By providing Content to the Service, you grant to Gateway Stream Media a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use that Content (including to reproduce, distribute, modify, display and perform it) for the purpose of operating, promoting, and improving the Service.


Licence to Other Users

You also grant each other user of the Service a worldwide, non-exclusive, royalty-free licence to access your Content through the Service, and to use that Content (including to reproduce, distribute, modify, display, and perform it) only as enabled by a feature of the Service.

Duration of Licence
tion of Licence


The licences granted by you continue until the Content is removed as described below. Once removed, the licences will terminate, except where the operation of the Service, use of Content permitted before your removal, or the law requires otherwise.  For example, removal of Content by you does not require Gateway Stream Media to: (a) recall Content that is being used by other users within any limited offline viewing functionality of the Service; or (b) delete copies we reasonably need to keep for legal purposes.


Right to Monetize


You grant to Gateway Stream Media the right to monetize your Content on the Service (and such monetization may include displaying ads on or within Content or charging users a fee for access). This Agreement does not entitle you to any payments. Any payments you may be entitled to receive from Gateway Stream Media under any other agreement between you and Gateway Stream Media (including for example payments under the Gateway Stream Media Partner Program, Channel memberships) will be treated as royalties.  If required by law, Gateway Stream Media will withhold taxes from such payments.


Removing Your Content

You may remove your Content from the Service at any time. You also have the option to make a copy of your Content before removing it. You must remove your Content if you no longer have the rights required by these terms.

Removal of Content By Gateway Stream Media

If we reasonably believe that any of your Content (1) is in breach of this Agreement or (2) may cause harm to Gateway Stream Media, our users, or third parties, we reserve the right to remove or take down some or all of such Content. We will notify you with the reason for our action unless we reasonably believe that to do so: (a) would violate the law or the direction of a legal enforcement authority, or would otherwise risk legal liability for Gateway Stream Media or our Affiliates; (b) would compromise an investigation or the integrity or operation of the Service; or (c) would cause harm to any user, other third party, Gateway Stream Media or our Affiliates. You can learn more about reporting and enforcement, including how to appeal on the Troubleshooting page of our Help Centre.

Community Guidelines Strikes

Gateway Stream Media operates a system of “strikes” in respect of Content that violates the Gateway Stream Media Community Guidelines. Each strike comes with varying restrictions and may result in the permanent removal of your channel from Gateway Stream Media.  A full description of how a strike affects your channel is available on the Community Guidelines Strikes Basics page. If you believe that a strike has been issued in error, you may appeal here.
If your channel has been restricted due to a strike, you must not use another channel to circumvent these restrictions. Violation of this prohibition is a material breach of this Agreement and Google reserves the right to terminate your Google account or your access to all or part of the Service.


Copyright Protection

We provide information to help copyright holders manage their intellectual property online in our Gateway Stream Media Copyright Centre. If you believe your copyright has been infringed on the Service, please send us a notice.
We respond to notices of alleged copyright infringement according to the process in our Gateway Stream Media Copyright Centre, where you can also find information about how to resolve a copyright strike. Gateway Stream Media's policies provide for the termination, in appropriate circumstances, of repeat infringers’ access to the Service.


Account Suspension and Termination


Terminations by You

You may stop using the Service at any time. You can also delete the Service from your Account, which involves closing your Gateway Stream Media account and removing your data, with the option to download a copy of your media data first, if you`re a content creator.
Terminations and Suspensions by Gateway Stream Media
Gateway Stream Media reserves the right to suspend or terminate your Google account or your access to all or part of the Service if: (a) you materially or repeatedly breach this Agreement; (b) we are required to do so to comply with a legal requirement or a court order; or (c) we reasonably believe that there has been conduct that creates liability or harm to any user, other third party, Gateway Stream Media or our Affiliates.

Notice for Termination or Suspension

We will notify you with the reason for termination or suspension by Gateway Stream Media unless we reasonably believe that to do so: (a) would violate the law or the direction of a legal enforcement authority; (b) would compromise an investigation; (c) would compromise the integrity, operation or security of the Service; or (d) would cause harm to any user, other third party, Gateway Stream Media or our Affiliates.


Effect of Account Suspension or Termination

If your Google account is terminated or your access to the Service is restricted, you may continue using certain aspects of the Service (such as viewing only) without an account, and this Agreement will continue to apply to such use. If you believe your that the termination or suspension has been made in error, you can appeal using this form.


About Software in our Service


Downloadable Software

When the Service requires or includes downloadable software (such as the Gateway Stream Media Studio application), unless that software is governed by additional terms which provide a licence, Gateway Stream Media gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive licence to use the software provided to you by Gateway Stream Media as part of the Service. This licence is for the sole purpose of enabling you to use and enjoy the benefit of the Service as provided by Gateway Stream Media, in the manner permitted by this Agreement. You are not allowed to copy, modify, distribute, sell, or lease any part of the software, or to reverse-engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions, or you have Gateway Stream Media’s written permission.


Open Source

Some software used in our Service may be offered under an open source licence. There may be provisions in an open source licence that expressly override some of these terms.  If so, we will make that open-source licence available to you.


Other Legal Terms


Warranty

We provide the Service with reasonable care and skill.


Disclaimer

By law, consumers have certain rights that cannot be excluded or altered by a contract. Nothing in this Agreement affects those rights you may have as a consumer. Other than as expressly stated in this Agreement or as required by law, Gateway Stream Media does not make any specific promises about the Service. For example, we don’t make any promises about: the Content provided through the Service; the specific features of the Service, or its accuracy, reliability, availability, or ability to meet your needs; or that any Content you submit will be accessible or stored on the Service.


Limitation of Liability

All users: Nothing in this Agreement is intended to exclude or limit any party’s liability for: death or personal injury; fraud; fraudulent misrepresentation; or any liability that cannot be excluded or limited by law.
To the extent permitted by applicable law, Gateway Stream Media and its Affiliates will not be responsible for:
  1. losses that were not caused by Gateway Stream Media or its Affiliates’ breach of this Agreement;
  2. any loss or damage that was not, at the time that this Agreement was formed between you and Gateway Stream Media, a reasonably foreseeable consequence of Gateway Stream Media or its Affiliates breaching this Agreement; or
  3. the Content submitted by any user, or for the defamatory, offensive, or illegal conduct of any user.

Business Users only: If you are using the Service for the purpose of your trade, business, craft or profession, (a “Business User”), to the extent permitted by applicable law, the following limitations of liability will also apply:

  1. Gateway Stream Media and its Affiliates will not be responsible for lost profits, revenues, or data; loss of opportunity or anticipated savings; indirect or consequential losses, or punitive damages (in all cases whether such losses were foreseeable or not); and
  2. Gateway Stream Media and its Affiliates’ total liability for any claims arising from or relating to the Service is limited to the greater of: (a) the amount of revenue that Gateway Stream Media has paid to you from your use of the Service in the 12 months before the date of your notice, in writing to Gateway Stream Media, of the claim and (b) £500, whichever is higher.


Third-Party Links

The Service may contain links to third-party websites and online services that are not owned or controlled by Gateway Stream Media. Gateway Stream Media has no control over, and assumes no responsibility for, such websites and online services. Be aware when you leave the Service; we suggest you read the terms and privacy policy of each third-party website and online service that you visit.


About this Agreement


Changing this Agreement

We may change this Agreement, for example, to reflect changes to our Service or how we do business - for example, when we add new products or features or remove old ones, (2) for legal, regulatory, or security reasons or (3) to prevent abuse or harm.
If we materially change this Agreement, we’ll provide you with reasonable advance notice and the opportunity to review the changes, except (1) when we launch a new product or feature, or (2) in urgent situations, such as preventing ongoing abuse or responding to legal requirements. If you don’t agree to the new terms, you should remove any Content you uploaded and stop using the Service.


Continuation of this Agreement

If your use of the Service ends, the following terms of this Agreement will continue to apply to you: “Other Legal Terms”, “About This Agreement”, and the licenses granted by you will continue in limited cases as described under “Duration of License”.


Severance

If it turns out that a particular term of this Agreement is not enforceable for any reason, this will not affect any other terms.


Assignment

Gateway Stream Media may transfer all or part of this Agreement to an Affiliate or, if Gateway Stream Media is sold, to a third party.


No Waiver

If you do not comply with this Agreement and we do not take action immediately, this doesn’t mean that we are giving up any rights that we may have (such as the right to take action in the future).


Governing Law

If you live in the United Kingdom this Agreement, and your relationship with Gateway Stream Media under this Agreement will be governed by the laws of your country of residence, and legal proceedings may be brought in your local courts.